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Customer Satisfaction & Loyalty

Customer Satisfaction


One of the things that pleases me the most is when a customer comes back to us over and over again.  It tells me that they were satisfied with Cheers Chalet/Creative Executive Catering and the overall product that we promised them and more so…that we delivered on our promise.  It tells me that they know they can expect and receive high quality catering.  Not only with the quality of the food, but also the quality of the staff and the overall presentation.

In the past week or so, I have been working with no less than four companies that are returning to Cheers Chalet for their Company Picnic…for their employees and and their families.  Be assured, if they were not pleased with their experience the first time, they would not be returning.  Yes, customer satisfaction produces loyalty.

In today’s world it seems like broken promises are the norm…but not at Cheers.  When we make a promise…we will keep that promise.  Our customers knows they can depend on us.

Our 70 acre facility located in Central Ohio, is perfect for most every kind of Corporate event.  Picnics, training, awards dinners, holiday parties and much more.  The great thing is, we can do any event “off-premise” as well as we can do it here “on-site”.

For us…the biggest compliment we can receive is a return customer.


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Inside look at Wedding Set Up



The weekend is almost here! For us at Cheers Chalet, that means getting ready for our weekend weddings. This Saturday, Cheers Chalet is hosting a beautiful spring wedding and reception. With chocolate linens to the floor and sage satin accents, this woodsy theme is a perfect compliment to our barn doors and overall rustic feel. And April showers have definitely been bringing some gorgeous May flowers in our gardens. Take a look at the photos below for a sneak peak into our set up day! IMG_0933IMG_0935IMG_0934IMG_0936

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First Meeting

I am meeting with a number of brides this week that are in the very early planning stages of their weddings! They are coming out to see our beautiful 70 acre property and the two venues on site.

I will take them on a tour of our Cheers building, and show them the options for ceremony there. They include the beautiful gazebo, our stunning pergola with the wooded setting as the back drop and our newly installed barn doors on the upper patio.

Next we will tour our Lakeside building. They can chose from a ceremony in the fairytale gazebo setting that looks out over the lake. The pergola draped in a beautiful Wisteria vine, or our Chapel nestled in the woods for the ultimate rustic setting.

I am excited to show them everything that Cheers Chalet has to offer, and how we can help make their big day everything they have ever dreamed it to be!

Cheers Chalet is located at 1211 Coonpath  Rd N.W. Lancaster, Ohio 43130. It is just a 20 minute drive from downtown Columbus.

Call Amanda today to set up your personal tour! 740-654-9036DSC00027

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IMG_3159A beautiful spring wedding at Cheers Chalet.  Spring flowers and red bud trees were in full bloom, with grass as green as the hills in Ireland on a spring day. The bride was beautiful and dressed in a blush gown, her attendants were dressed in a beautiful shade of mint green. The groom and and groomsmen were in formal black and white. It was a perfectly beautiful day for a spring outdoor wedding in the Cheers gazebo. The room was decorated in spring shades of mint and blush. There were 125 guests in attendance. Creative Executive Catering, Cheers own catering company, catered the evenings selected menu.  The couple chose our fire roasted whole hog roast with special BBQ and horseradish sauce…carved by our chef and served to the guests with a spring garden salad, homemade dinner rolls, Au gratin potatoes, Cole slaw, country style green beans.  They chose a hosted beer and wine bar.

The guests & family danced and celebrated late into the evening under the stars at the Cheers Chalet’s outdoor dance floor. Many guests attended from the greater Columbus area and commented on superior service, the beautiful grounds and the spectacular views. Cheers Chalet is located at 1211 Coonpath RD. N.W. Lancaster, Ohio…only a 20 minute drive from downtown Columbus. 740-654-9036

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Prom Season is Here!

They’re baaaaack! And, no I’m not talking about the paranormal; it’s prom season! While our facility is known for our beautiful garden and lakeside weddings, we also host a number of fairfield county school proms. This weekend’s event: Fisher Catholic High School’s junior and senior prom. Our lakeside venue is the destination for their Beauty and the Beast themed evening. With blue and gold napkins folded into roses and a gorgeous lake as the back drop, all we need is one of our candelabras to start singing Be Our Guest…

Speaking of which, our guests will be dining on hand carved top sirloin and chicken parmesan with loaded mashed potatoes and mixed vegetables. Oh la la! (dancing plates and utensils not included). Interested in having your event at Cheers Chalet? Call 740-654-9036 for your happily ever after! And stayed tuned for more photos of Fisher Catholic’s magical night. IMG_0851IMG_0852IMG_0853IMG_0854IMG_0855IMG_0857

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Mother’s Day 2017


Mother’s Day in itself is one of the most revered holidays of the year.  Who is it that all the big sports stars say “Hi!” to after they have achieved some great fete?  MOM!

That’s why Cheer’s Chalet treats moms to a special Mother’s Day Brunch…a feast like no other!  Delicious, mouthwatering food served on May 14, 2017 from 10:00 am till 2:00 pm and seating is by reservation so you can come right in and spend family time together.  We seat your whole party together…none of this splitting up some of the family from mom.

Mother’s Day Brunch at Cheer’s Chalet is such a tradition with families…that there isn’t any question as to where they will be on Mother’s Day.  Families from Fairfield, Franklin, Hocking and Perry counties to name a few…come celebrate with us.  Central Ohio restaurants may have a “lunch” for Mother’s Day…but nothing that compares to Cheers wide selection of foods and venues situated on 70 acres of beautiful secluded land.  Cheers pays attention to every detail that is sure to make your time with mom…quality time.  Colonial Wagon and Wheel will be back again this year to sell their unique metal yard decor.

Call us today @ 740-654-9036 to make your reservation.  Profits from Mother’s Day this year are being donated to Ashley and Justin Adams of Bremen in memory of Carston Adams to help defray the cost of  baby Carston’s medical bills.

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Summer Company Picnics


Cheers Chalet is your picnic planning specialist. Located in central Fairfield county between Carroll and Lancaster on a 70 acre estate Cheers offers the facility and the expertise to plan and host picnics on our site or at your location anywhere in the greater Columbus area. Cheers has all the latest fun activities, games and rides necessary for a great picnic. And don’t forget the food. Anything from hot dogs to taco bars, pig roasts or steaks and burgers. Cheers Chalet is famous for it’s fabulous food. After this add some extras like cotton candy, fresh donuts straight out of the fryer, funnel cakes, lemonade shakeups and so much more. We even offer hay rides and paddle boats on one of our two lakes. Two stocked fishing lakes and 50 wooded acres enhance your guest day allowing them to wonder about or just sit on the bank and fish. What a wonderful day. There is just too much to do to mention everything with hundreds of entertainment items available and the areas most extensive picnic menu.
Call us at 740 654 9036 or come and visit us at 1215 Coonpath Rd Fall Hay RidesDown the Cliff Hanger Giant Slide! Blow-Up Slides and More in the Field. The Cookhouse in the Grove Grillin' Up a few Burgers Paddle Boats on the Lake Human Hampster Balls Playing on Sand Mountain Fresh Popped Popcorn! BINGO! Ride the Mechanical BullNW Lancaster, Ohio to set up a viewing of our unique picnic venue and plan the most exciting picnics you have ever had. Remember we service all of the greater Columbus area for all your public or private events including weddings, graduations, banquets and more. Call today or email at and lets get started. Planning a great event can almost be as much fun as having it with Cheers Chalet.
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Mothers Day Update!

Spread the word! We have decided to donate the profits from our Annual Mothers Day Brunch to a family who is very special to us all here at Cheers. Check it out here….Adams

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Chocolate Walk

fullsizeoutput_24afullsizeoutput_24bfullsizeoutput_24cLast nights event was so much fun! We love participating every year in Destination Downtown’s annual Chocolate Walk, right here in our hometown of Lancaster. Many local downtown business invite visitors into their shops and we all pass out chocolate treats to the guests. Although we are not a “downtown business”, we partner with Bays Food Market every year at the Lancaster-Fairfield County Chamber of Commerce office. They are our favorite local source for quality meats. We get all of our hogs from Bays for our famous hog roast dinners. They serve chocolate covered bacon that we prepare for them. This year we featured a fun little treat. Monster cookie dough on mini chocolate dipped cones! Yummy 🙂

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Mother’s Day Brunch

We are now taking reservations for our Annual Mothers Day Brunch. Reservations are available from 10am to 2pm on Sunday May 14th. We can accommodate all size groups. Call us today to reserve your table. (740) 654-9036 or Text (614) 572-8587. Adams

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Copyright 1999 - 2019 Creative Executive Catering, Ltd. dba Cheers & Lakeside Chalet. All rights reserved.
Cheers & Lakeside Chalet. 1211 Coonpath Rd NW. Lancaster, Ohio 43130 - (740) 654-9036 - email us here.
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